Mr cafe is a food joint led by the boss lady, Ankita Valand. When it comes to food, Ankita firmly believes it should touch the soul of a person.
A food joint is not always about its lavish interiors or ambience; instead, it is all about the quality of food, the team, the presentation and the passion. Both the ventures, Mr Cafe and Mr Multicuisine, are located at prime locations in the city. Since 2018, the staff of Crystal Palace must have changed, but the food remains the same, says the boss with fulfillment. Mr Cafe surely knows how to retain customers by providing them discounts, offers, complimentary items and most of all best food and services. They have set a benchmark in food, especially in North Indian cuisine and sizzlers; other than that, they offer a wide variety of cuisines, including (desi) Chinese, Mexican, Italian and Pan Asiatic. The customers have a varied menu to explore their palettes.
People do not want to experiment with food choices when it comes to satisfying their hunger. They prefer familiar dishes over oriental dishes. In this era of competition, the boss lady takes pride that Mr cafe and Mr Multicuisine have always served the best food to their customers and are successful in satisfying their conventional taste buds
The cafe is round the corner of the road with massive glasses for the passers-by to see through. The idea behind this was that every customer should feel comfortable walking in and dining anytime they want. The place provides a very welcoming and friendly vibe. I am not targeting one specific class or age group of people. Mr Cafe is for all - families, corporates, college students and teens, claims Ankita Valand.
The secret of the consistent taste
In a market full of various brands of sauces and spices, Ankita ensures that every sauce and masala is made in the kitchen. The combination of different spices and condiments matters a lot. Masalas are the soul of the dish. Also, the quantity in which it is put in the food is essential; Oh, not missing out on the love of the chef
The pandemic did not deter us!
The pandemic had hit everyone in the face, and so did it to the venture. Ankita, as we know, is a strong-willed and level-headed woman. She wasn't giving up so easily. They kept up with the hardship and re-established the venture with a bang. Mr Multicuisine, a.k.a. Crysttal Palace, has a banquet, a lounge, a discotheque and a dine-in area - a complete package!
The Pandemic allowed them to start their food delivery services. There are times when customers seek food after closing hours. All they do is, take up the order, pack it and keep it in the valet locker. The customer only has to pick it up from there. In addition, post-pandemic, they ensured every staff member was vaccinated and followed every safety norm.
Ankita - as a host!
Ankita is passionate and considerate of her customers. During Navratri, many customers came to the restaurant post the closing hours. Because of the long work hours, I couldn't force my staff to work extra, and I couldn't let my customers go disheartened. So there were times that they were ready to sit and eat outside the restaurant and not being served, reminisces Ms Valand.
Ankita - as a boss!
Ankita is a considerate yet strict boss. As much as she loves her staff as a family, she is uncompromising in getting things right. She doesn't like loose ends and expects the same from her team. Her goals are straight, and failures don't deter her. There are continuous efforts for the progress and expansion of the brand.
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